I currently only sell my Wraps:
a. via this website,
b. at face-to-face events such as Food Events and Vegan Festivals
If you haven't bought from one of these outlets, you haven't bought V-Eco Food Wraps.
a). Any information you provide will be treated as confidential.
b). Your details will never be sold to third parties by V-Eco Food Wraps
c). Where you make a payment by card on this site or at an event, your payments to V=Ec0 Food Wraps are directed to a secure, external site - we do not see any of your financial information.
RETURNS - CHANGED YOUR MIND?
We do not make any refunds if you change your mind.
RETURNS - FAULTY OR DAMAGED ON OPENING?
Your purchase will have been checked and securely packaged prior to despatch to you.
a). Where an item is damaged or faulty on opening please use the Faulty/Damaged Goods Returns Form within 3 days of receipt to arrange the return of the item to us unaltered and in its original packing.
b). V-Eco Food Wraps will then be able to either refund you or offer you the opportunity to exchange the item for another of the same value (excluding postage costs where applicable).
c). V-Eco Food Wraps will pay the postage in this circumstance.
d). If you do not inform us of a fault or damage within 3 days of you receiving the item, then we're sorry but V-Eco Food Wraps will not be liable for any refund or replacement.
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V-Eco Food Wraps use the following cookies: performance cookies functionality cookies targeting cookies - these are used to deliver adverts more relevant to you and your interests. Often these cookies will be linked to site functionality provided by the other organisation eg the use of the Facebook button via V-Eco Food Wraps, needs your name, address, email and phone number. Your details will not be shared with anyone else except the courier/mail service, in order to send your item(s) to you).